Return and Refund Policy

3.1 Booking Cancellations

  • Refund eligibility depends on facility-specific policies.
  • Most facilities offer partial or full refunds based on cancellation timing.

3.2 Refund Process

  • Refund requests processed within 5-7 business days.
  • Refunded to the original payment method.
  • Facility owner's cancellation policy takes precedence.

3.3 Non-Refundable Scenarios

  • No-show bookings.
  • Late cancellations.
  • Violations of facility rules.